Reviews

I saw Compassionate Care come up on my first Google search and liked the name so much I immediately decided to be my new doctor. Immediately CC struck me as different as the woman that worked upfront seemed genuinely happy to be there and not the typical “robots” I had become accustomed to at the old office. I saw doctor Mohammed and felt great about him pretty early on in our session. He thought they could get TMS approved with my insurance with little or no copay, so I agreed not to make any significant changes to my medication in anticipation of starting TMS shortly. This may have proved to be a mistake, but its mistake CC could not have foreseen. This was all taking place at the beginning of covid, and all offices were converting to remote. For some reason, it had taken months for approval, and it was finally admitted that my paperwork was lost, so everything had to be resubmitted. This was devastating because I was barely holding on, but this time approval only took a week, and in May 2020, I began TMS treatments. I did very minimal research on this. All I knew is it had a 53 percent long-term success rate, and there were very little to no side effects. Perhaps a headache, a few sites said. Something about forming new synapses that will open up new neuro-pathways??!! That was all I needed to know; I was in!! I was pretty anxious my first day. I knew that it was only 18 minutes, but I expected a very sterile and unfriendly environment. I also expected a technician who probably hated their job since that is the vibe I was used to at my former doctor. I expected it to be a dreaded 18 minutes with zero talking and awkward silence. Instead, I was introduced to Tanya and a breath of fresh air which could read her patients perfectly. Throughout the subsequent 36 sessions, I became very comfortable with her. She could tell when I was feeling well, and we would talk, and if I didn't, she would just let me be quiet. She had also created an immaculate but friendly feel to the small space she had at the time. That's how it was for the first three weeks. I did not feel too much difference, but I had no side effects except for a mild headache during the first 3-4 treatments. TMS, for me, is not painful in any way. It's more of a slight annoyance. During the treatment, it feels like a baby woodpecker is pecking slightly behind my eyeball. It's distinct and unusual but easily tolerated. Then something magical happened that I still cannot explain. I can only attribute it to TMS. Somewhere between sessions 15-20, I felt drastically different. It was dramatic. Over the years, I had become so familiar with clinical depression I knew when it was coming and going, but I could never tell how long it would stay. I could tell it was going away. I felt like I was emerging from a cocoon. I was talking at work. I was talking Tanya's ear off at treatments. I felt great. I felt like he I did 20 years ago before my depression hit. By treatment 25, I felt fully restored, and the rest of the treatments in my mind were icing on the cake. I had not only returned, but I felt better than I ever had. However, I didn't feel too good. I mean, it did not feel like a manic or artificial high. I still felt appropriate emotions during times I should feel a little sad. I felt very “normal,” whatever that is. Maybe I should say I Felt even-keeled. Or maybe I say I got my life back. My life is not perfect, but I'm now happy to be living it!

Just had my first appointment! I was nervous about coming but when I arrived they were really nice, and the waiting room is really clean and nice as well. It took me forever to pick a place to visit, but Dr. Celina Egemasi was solid, calm, and talked to me candidly, so I was able to get over my anxiety pretty quickly after I arrived. They got my testing done immediately after my appointment, which I love because going back and forth constantly is a pain. The only thing I didn’t like was having to get weighed and drug tested, but I understand that’s sort of standard for what I came in to be tested for. Everyone wore masks, and there is hand sanitizer literally everywhere, and they had clean and used pen cups so very COVID conscious even now that restrictions have lifted which I really appreciated. Looking forward to coming back once I get my results.

I see Chip (Lloyd) and he is by far the best psychiatrist I’ve ever seen. I’ve had horrible experiences with psychiatrists before and none have cared as much as Chip does. Insurance can be difficult to deal with and their team really does their best to make the whole process as smooth as possible. I feel like for once I don’t have to be my only advocate and that I have a team of advocates around me. Chip listens to what you have to say, he thinks about what’s best for his patients all the time, and will try his best to make sure you can get what you need affordably. I’ve never felt as good as I do now and that’s because they worked hard to find out what works for me, what doesn’t, and listened to what I have to say. Highly highly highly recommend this practice.

Lauren, the receptionist, was extremely helpful with correcting my billing statement as well as adjusting my appointments to accommodate me! I can not thank her enough for her role in finding and executing a solution on the spot! Thanks so much Lauren!

I've been coming now for 3 weeks. The staff is so sweet & understanding. Schedules are So flexable & they're open on weekends!

Best tms treatment service providers in Texas area.

Everyone here is so sweet, and so understanding of your needs. I’ve had to reschedule a few times due to work and they have always helped me figure it out. Whenever I have concerns about my medicine or anything else things get done to change it. Lots of love to this place. 🙂

I am so grateful I found this office when I moved to Texas! I've seen Dr. Celina and I currently see Chip and they're both amazing. The staff has always been so gracious and helpful with me. They've worked extremely hard to keep things as normal and as comfortable as possible for their patients during the pandemic as well. My sister even started going here after I told her how much I loved it and she is DEFINITELY happier! I wish I could remember everyone's names because they honestly ALL deserve recognition. I just got off of the phone with Brenda who spent over 20 minutes on the phone with me and was nothing but patient and sweet! You can feel that everyone genuinely cares for you here. I appreciate you all more than you could ever imagine!

I moved to Texas and became a patient in this office in January and everyone there is absolutely phenomenal. Chip is very personable, as is the office staff. Brooklyn is AMAZING and connects so well with patients during their Spravato treatments especially. It's so nice feeling like the office staff genuinely cares about their patients.